1. Information We Collect
YANESS may collect business contact details, company information, country or region, pump duty data, application requirements, drawings or photos you send, document requests, and communication records when you contact us or submit an RFQ.
We may also collect limited website usage information such as visited pages, browser type, approximate region, and technical performance data to help maintain and improve the website.
2. How We Use Information
We use submitted information to respond to product questions, prepare quote discussions, review application fit, support document requests, and communicate about rotary lobe pump projects.
Technical duty data may be reviewed by sales, engineering, service, or documentation staff so the reply matches the stated medium, pressure, viscosity, solids, installation, and service conditions.
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| Data type | Typical use | Handling note |
|---|---|---|
| Contact details | Reply to inquiries, RFQs, service questions, and document requests. | Used for business communication. |
| Technical duty data | Review pump fit, sizing route, materials, seals, and configuration needs. | Handled as project information. |
| Website analytics | Improve page quality, performance, navigation, and technical content. | Used in aggregated or limited form. |
3. Sharing and Retention
YANESS does not sell personal information. Information may be shared internally with relevant sales, engineering, service, logistics, or documentation staff, and with service providers that help operate forms, hosting, analytics, email, or business systems.
Business inquiry records may be retained for follow-up, quote history, project continuity, compliance, and service reference. Retention depends on the nature of the communication and applicable business requirements.
4. Your Choices
You may contact YANESS to ask about information you submitted, request correction of inaccurate business contact details, or ask questions about website privacy practices.
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5. Contact and Updates
We may update this Privacy Policy when website tools, inquiry workflows, compliance requirements, or business systems change. Updates will be posted on this page with a revised Last Updated date.
For privacy questions, contact YANESS at info@ynslobepump.com.